What kind of help do you need?
Dealing with cybersecurity issues can be challenging and daunting. If you find yourself in a situation where you need help, this page will help you find the right organisations to contact. To get started, please select the country where you would like instructions. Currently, the instructions are only available in the language of your selected country. Remember, help is only a few clicks away.
I need support
If you have come across something online that has left you feeling upset, confused or in need of emotional support, there are organisations that can help you deal with what you are going through.
Support for victims of crime
Have you been the target of a crime or an attempted crime, or witnessed a crime? Victim Support Finland (RIKU) works to improve the position of crime victims, their loved ones and witnesses by advocating for them and providing support services.
Guidance if your personal data has been stolen or leaked
The Suomi.fi service provides a guide on what to do if your personal data has fallen into the wrong hands. It advises victims of data breaches and leaks, and helps if you’ve been a victim of identity theft or lost, for example, your passport or ID card.
Digital help for seniors
Enter ry offers free, one-to-one guidance on using computers, tablets and mobile phones in Uusimaa, as well as remotely.
I need to contact the police
If you have lost money or been a victim of identity theft or some other cybercrime, it is important to contact the police immediately. We will direct you to the appropriate channels for immediate help.
Find your nearest police station
The police serve across Finland. On this page, you can find contact details for your nearest police station and different ways to get in touch with the police.
File a crime report
A crime report is a notification to the police about a possible offence. Anyone can file a crime report, and you can submit it to the police in any locality you choose.
I want to report my findings
Have you come across suspicious or harmful content? Whether it is a scam, phishing attempt, or inappropriate material, you can report it to the appropriate authorities who will take action.
Report a cybersecurity incident to the National Cyber Security Centre Finland
Individuals, businesses and organisations can report incidents such as phishing or denial-of-service attacks, as well as attempted incidents, to Traficom’s National Cyber Security Centre Finland.